Welcome to the Dhaka Deals Product Exchange page. If you’re looking to exchange a product you’ve purchased, you’re in the right place. Please follow the steps below to ensure a smooth and efficient exchange process.

Exchange Policy

1. Eligibility: Products must be in their original condition and packaging.
2. Time Frame: Exchanges must be requested within 30 days of the purchase date.
3. Proof of Purchase: A receipt or proof of purchase is required for all exchanges.
4. Exclusions: Certain items, such as perishable goods and customized products, are not eligible for exchange.

Steps to Exchange a Product

1. Fill Out the Exchange Form: Provide your details and information about the product you wish to exchange.

   • Full Name:
   • Email Address:
   • Phone Number:
   • Order Number:
   • Product Name:
   • Reason for Exchange:
   • Preferred Replacement Product:

2. Submit the Form: Send the completed form to our customer service team at customer.service@dhakadeals.com.

3. Wait for Approval: Our team will review your request and respond within 3-5 business days.

4. Return the Product: If your exchange is approved, ship the product to the address provided by our team. Please ensure the product is securely packaged.

5. Receive Your Replacement: Once we receive and inspect the returned product, we will ship your replacement item.

Contact Us

If you have any questions or need assistance, please contact our customer service team:

• Email: sales@dhakadeals.com.bd
• Phone: +8801718589877
• Address: 134/7 Darus salam,mirpur 1

Thank you for shopping with Dhaka Deals. We appreciate your business and look forward to serving you again!