At Dhakadeals, we strive to provide our customers with high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Eligibility for Returns:

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Non-Returnable Items:

• Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.
• We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Refunds

Processing Refunds:

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Partial Refunds:

• Partial refunds may be granted for items that are not in their original condition, are damaged or missing parts for reasons not due to our error, or any item returned more than 30 days after delivery.

Shipping

Return Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@dhakadeals.com and send your item to: [Your Return Address].

Contact Us

If you have any questions on how to return your item to us, contact us at:

• Email: support@dhakadeals.com
• Address: [Your Business Address]
• Phone: [Your Contact Number]